How do I re-activate a retired user? Heidi, Time Sync April 19, 2013 17:24 Go to Group Info >> User List. Select 'Retired Users' and enter other information needed to find the intended user, and click Refresh. Then, click the Restore User button for the intended user. Related articles How do I remove a user/pilot? How do I update the maintenance meter? Bulk retire of users 7/11/13 Where can I store additional pilot information? Comments 0 comments Please sign in to leave a comment.