If you did not receive a text notification you expected, here are some troubleshooting steps...
Do you receive any text messages from Schedule Master?
Yes - If you receive some notifications and not others, check the settings for your individual notifications.
No - If this is the case, you may have notifications blocked. If you sent a stop request to us, we may no longer send them.
If you see a hazard icon next to your cell phone number in your user profile, this suggests that you have texted STOP, which stops all notifications from our system to that number. To start sending them again, text START to +14084142200.
If your number is not blocked, you can have a sysop/administrator check the notification queue at Admin >> System Admin >> Notif Queue to see if the notification was attempted.
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