If your organization is happy with the standard configuration of squawks, there is no setup required before you start using the Squawk module. However, there are some possible configuration options to consider, which can be viewed in the article below.
Users can get to the squawk entry page various ways. (a) From the menu a user can go to Resource Info >> Maintenance >> Squawks. Select a resource and click Refresh to view the squawks. Once the list is displayed, you will also see a link for adding a new squawk. (b) If using Online Billing, you will find a link for entering squawks at the end of the postflight dialog.
The urgency indicator will help determine the color of the status icon on the schedule. The 'Plane Down' level can be configured to automatically schedule the plane for maintenance if desired. Notice that a picture can also be included with the squawk.
There are multiple places a user can go for squawk information. The resource status page is opened by clicking on the triangle to the left of the resource name on the schedule (as seen in the image below) or on the resource list page. If there is no triangle, then there are no maintenance issues or resource-specific messages.
The aircraft status page displays any open squawks as well as upcoming scheduled maintenance (if using that module).
The preflight page is another great summary view of resource status. This combines resource status, such as squawks and scheduled maintenance with billing information, pilot status, and instructor status (if a lesson is booked). To get there you can right-click a schedule or go to My Account >> My Pre/Postflight for a list of schedules that are ready to preflight or postflight.
For maintenance managers, they might prefer the summary squawk view. To get there select Resource >> Maintenance >> Squawks from the menu and then click the link labeled 'View Squawk Summary'. Clicking on the title of the squawk will take you to a detail page where the squawk can be updated with additional information. The image can also be clicked to enlarge.