Managing maintenance in Schedule Master

Scheduling maintenance

When your club was set up, a maintenance user would have been created with a last name of ' maint'.  The schedules for this user will show up as red, indicating maintenance.   This user can be used for all maintenance scheduling - manual and automated, or multiple maintenance accounts can be set up. 

There are multiple options for authorizing users to schedule maintenance.

1. Those scheduling maintenance can be given the login for the single maintenance user, or separate maintenance accounts can be set up so that each can have their own maintenance scheduling user.  This is a good option for mechanics that are not scheduling the resources for personal use.  (This article has instructions for setting up maintenance user: https://support.timesync.com/hc/en-us/articles/210249566-What-should-I-do-if-I-overwrite-my-maintenance-user-)
2. Sysops are authorized to schedule maintenance.
3. A club can choose to set up all users to be able to schedule immediate maintenance.  This is designed to handle cases where the resources is not usable. Such schedules will begin immediately and can be set for a maximum duration of 48 hours. All sysops and all users with schedules for that resource will be notified.  To set up this option to to Admin>>System Admin>>User/Res Options and select a maintenance user.

If a user is authorized to schedule maintenance through any of the above options, they will see a , which you can click or drag to the schedule.

Managing maintenance

Schedule Master has 2 modules for tracking and displaying maintenance issues, which enable management of these issues and visibility to resource status.  Schedule Master has a 'Squawk' module for unplanned maintenance issues, such as a flat tire or radio problem and a 'Scheduled Maintenance' module for recurring maintenance, such as an Annual or Transponder.  Click on the links below for more information on these modules.

Squawk Management module

Scheduled Maintenance module