The squawk urgency options outlined in red in the image below can be configured for your organization.
- The urgency label text (i.e. Low, Medium and Plane Down) can be customized to whatever labels you want. You can also change the number of labels if you would like to add or remove one.
- The description corresponding to each label is also configurable. For example, in the image above the description of Low is 'Minor issue that does not affect operations (configurable text)'
- By default, the Plane Down urgency is configured to to email those with the 'Squawk Urgent' notification selected. It also creates an immediate maintenance schedule of 48 hours when a squawk is entered (or when it is approved if requiring approval).
- The urgent email option can be changed.
- The maintenance scheduling can be turned off, or the number of hours can be changed.
Contact tech support to customize these options.
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