Online Billing

Online Billing Manual for End Users

• Lesson 1: Adding Electronic Payment Accounts (e.g. Credit Card, eCheck)
• Lesson 2: Entering Your Postflight Meter and Receipts
• Lesson 3: Creating a Post-Flight Dispatch With No Schedule
• Lesson 4: How to Pay Using the Online Billing Function

Online Billing Manual for Managers

• Lesson 1: Invoicing Rental Time
• Lesson 2: Issuing An Invoice Or A Credit Memo
• Lesson 3: Invoicing Dues
• Lesson 4: Invoicing Finance Charges
• Lesson 5: Batch Invoicing of Miscellaneous Charges
• Lesson 6a: Recording Customer Payments

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Help with Online billing - general users

• Mobile time entry (i.e. postflight) and payment
• How do I change or add a credit card?
• Error viewing statement on Mac using IE
• Do I need to postflight if I did not fly?
• Why is my credit card not working?

Help with Online Billing - for managers

• Download to QuickBooks Online
• Demo club with Online Billing module and test script
• Invoice/CM can assign resource
• What documentation is available for Online Billing?
• Quickbooks download process (optional)

Online Billing Troubleshooting

• Problem with page breaks on batch customer statements
• Problem opening payroll report and newsletter
• Cannot preview Quickbooks Online statement

Online Billing Setup and Config

• Configuration options for postflight screen
• How can my organization receive credit card and eCheck payments?
• Getting Started with Online Billing
• Link to payment processor
• Maintaining General Ledger Accounts and Items
• Set up Instruction

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